From: XXXX.XXX@shaker.com Sent: Monday, November 14, 2005 7:53 AM To: Glitch Subject: RE: Just checking in Glitch, many thanks for all your help regarding my 97 Mark VIII Neon tail light. You have gone way beyond just standing behind your product. You have babysat me through all my trouble shooting helping me all the way. It works perfect. If would appreciate it if you would post this on your website feedback so all that read this would know just how knowledgeable and helpful you are. Thank you so much. XXXX